This public agreement (hereinafter referred to as the Agreement) constitutes an official offer of LLC "ALM-TRANS" (OGRN 1256600028981, INN 6685227650), registered under the laws of the Russian Federation at the address: Russia, Sverdlovsk Oblast, Yekaterinburg, Engelsa str., 36, office 526/1. 620026, hereinafter referred to as the "Contractor", to provide passenger transfer organization services to an unlimited number of persons.

In accordance with Paragraph 2 of Article 437 of the Civil Code of the Russian Federation, this document is a public offer, and in the event of acceptance of the terms stated below and payment for the services, the person who accepted this offer becomes the Customer (in accordance with Paragraph 3 of Article 438 of the Civil Code of the Russian Federation, acceptance of the offer is equivalent to concluding an agreement on the terms set forth in the offer).

Definitions

1.1 "Contractor" - LLC "ALM-TRANS", a company registered in accordance with applicable legislation, providing transfer services.

1.2 "Customer" - an individual or legal entity placing an order and paying for the transfer services of the Contractor.

1.3 "Services" - transfer services, including the transport of passengers and their baggage along specified routes and agreed schedules.

1.4 "Request" - a form filled out by the Customer when placing an order on the Contractor's website, sending an email, or sending information to a manager.

Subject of the Agreement

2.1 The Contractor undertakes to provide transfer services to the Customer in accordance with the terms of this Agreement.

2.2 Transfer services include the transport of the Customer and their accompanying persons, as well as baggage, along specified routes and within specified times.

2.3 The Customer has the right to fill out a Request for transfer services by completing the appropriate form on the Contractor's website, sending a corresponding email to alm-trans@mail.ru, or arranging the transportation via messenger.

Service Delivery Terms

3.1 The Customer undertakes to provide accurate details, including departure point, destination, date, time, names, and number of passengers.

3.2 The Customer also undertakes to provide their contact details (first name, last name, phone number, and email address) for communication with the Contractor and receiving order and execution notifications.

3.3 The Contractor undertakes to provide a vehicle that meets safety and comfort requirements, as well as an experienced driver to perform the Services. The Contractor guarantees that the vehicle will be in good working order, comply with all necessary safety requirements, and ensure the comfortable travel of the Customer.

3.4 The Contractor provides transfer services taking into account the chosen route and the agreed date and time. The Customer undertakes to be ready for the transfer at the designated time and place.

3.5 In case of changes in the details of the order, the Customer undertakes to immediately notify the Contractor of such changes. The Contractor will make reasonable efforts to accommodate the Customer's request, but does not guarantee the possibility of making changes after the order has been confirmed.

Price and Payment

4.1 The price for providing the Services is calculated based on the selected route. Prices for the Services are specified on the Contractor's website and can be provided upon the Customer's request.

4.2 Payment for the Services is made by the Customer in accordance with the established rates of the Contractor. The Customer has the option to pay for the Services in cash or using available electronic payment systems as specified on the Contractor's website.

4.3 The price specified at the time of placing the order is final and not subject to change, except in cases where the Customer and the Contractor agree upon changes in the order terms and the corresponding recalculated cost.

Liability of the Parties

5.1 The Contractor is liable for providing the Services in accordance with the terms of the Agreement and applicable legislation. However, the Contractor is not liable for delays or non-performance of its obligations caused by force majeure circumstances that could not have been foreseen or prevented by reasonable efforts.

5.2 The Customer is responsible for providing reliable and accurate data when placing an order. The Customer is also responsible for their actions and safety while using the Contractor's Services.

5.3 The Contractor is not liable for any losses, damages, or injuries resulting from the actions or omissions of the Customer or third parties, including the Customer's passengers, while using the Contractor's Services.

Penalties

6.1. The penalty for smoking tobacco products in the Contractor's vehicles intended for transporting the Customer is 15,000 (fifteen thousand) rubles.

6.2. The penalty for drinking alcoholic beverages, smoking vapes/electronic cigarettes in the Contractor's vehicles without the specified attribute and payment for it will be 3,500 (three thousand five hundred) rubles.

6.3. In case of contamination of the interior by the Customer, the Customer shall pay the full cost of dry cleaning (based on the driver's receipt for the service rendered); if the contamination cannot be removed by dry cleaning, an additional charge for vehicle downtime (10,000 thousand rubles per day) is paid until the consequences of contamination are eliminated (not more than 5 days).

6.4. In case of intentional damage to the vehicle, the Customer shall compensate for the damage in accordance with the invoice issued by the Contractor. The calculation of the cost is carried out based on an invoice issued by an authorized dealer.

Confidentiality

7.1 The Contractor undertakes to maintain the confidentiality of information provided by the Customer during the process of placing an order and using the Services, except as provided by law or when disclosure of information is required for the purpose of providing the Services or complying with legislation.

Termination of the Agreement

8.1 The Customer has the right to cancel the ordered Services by notifying the Contractor at least 24 hours prior to the scheduled transfer time. In case of cancellation by the Customer within the specified time limit, the Contractor has the right to retain part or the entire amount of the prepayment, if such prepayment was made, except for cash payments.

8.2 The Contractor has the right to refuse to fulfill the order or to terminate the Agreement in case of impossibility of performing the Services due to reasons beyond its control, including but not limited to emergency situations, natural disasters, or changes in legislation.

Final Provisions

9.1 This Agreement is an offer and enters into force from the moment the Request is submitted by the Customer.

9.2 By submitting a Request, the Customer accepts the terms of this offer. This Agreement may be modified and supplemented by the Contractor without additional notice to the Customer.

9.3 By accepting this contract-offer, on the basis of Article 9 of Law No. 152-FZ dated July 27, 2006, the Customer gives their consent to the use in any way of their personal data in terms of first name, last name, patronymic, contact phone number, email address, postal address, as well as the personal data of third parties specified in the documents transmitted to the Contractor, solely for the purpose of performing this Agreement.

9.4. The Contractor guarantees the confidentiality of the Customer's personal information provided by them when placing an Order for transfer services.

9.5 This Agreement is governed by and construed in accordance with the laws of Russia, where the Services are provided.

9.6 In the event of disputes arising from this Agreement, the parties will make all reasonable efforts to resolve the dispute through negotiation and agreement. If an agreement cannot be reached, the dispute will be subject to consideration in a competent court at the location of the Contractor.

9.7 If any provision of this Agreement is held to be invalid or unenforceable by a court, this shall not affect the validity or enforceability of the remaining provisions of the Agreement.

By confirming their agreement with the terms of this Agreement, the Customer places an order for transfer services and confirms their understanding of and agreement with the specified conditions.